Rescue dogs gathering around a large tub of freshly cooked rice at a remote animal rescue near Chiang Rai, Thailand. Rice formed the staple of their daily diet and helped feed around 130 dogs and more than 20 cats living at the shelter.

She Had 130 Dogs and No Running Water

June 21, 20269 min read

When people ask us about our travels, they usually want to hear about the places we visited.

They ask about the food in Thailand, the Christmas markets in Europe or what it was like driving through the UK. Those stories are certainly part of the journey, but they're not usually the ones I find myself thinking about years later.

We thought we were leaving New Zealand for a year or two. Three and a half years later, we finally came home.
Our family boarding an airport bus in Queenstown, New Zealand, at the start of what became a three and a half year journey through Thailand, Europe and the UK.

The stories that stay with me are the unexpected ones.

The ones we never planned.

This is one of them.

When Paul and I first arrived in Chiang Rai in northern Thailand, we expected to stay for a few months before moving on to another country. That had been our pattern throughout our travels. We'd spend a little while somewhere, get to know the place, then pack up and head off to the next adventure.

Thailand changed that.

We completely fell in love with the country.

The Golden Triangle in Chiang Rai, Thailand, featuring ornate golden Buddhist monuments, elephant statues and temple architecture at the point where Thailand, Laos and Myanmar meet under a clear blue sky.
The Golden Triangle, where Thailand, Laos and Myanmar meet, was just a short drive from our home in Chiang Rai.

What was supposed to be a short stay eventually turned into almost two years. We rented a beautiful four bedroom, four bathroom house and settled into a comfortable routine. Part of that routine was our wonderful Mae Baan. The closest English translation is "House Mother", and I think that describes the role far better than housekeeper ever could. She looked after the home, but she also looked after us. Before long she felt more like family than someone we'd hired.

One afternoon she walked in carrying her phone and asked if she could show us something.

It was a Facebook post written in Thai.

My Thai wasn't anywhere near good enough to read it, so she translated it for me.

A woman living out in the countryside was caring for around 130 dogs and more than 20 cats. She wasn't asking for money. She wasn't asking for volunteers. She simply needed twenty kilograms of rice.

That was all.

Twenty kilograms of rice.

Several rescue dogs at a remote animal shelter in rural Chiang Rai, Thailand, waiting to be fed. Rice was their daily staple food, and donations helped keep the animals fed.
Rice was their staple meal. It's why a simple request for 20 kilograms of rice meant so much to the woman caring for them.

It seemed like such a simple request that we didn't think twice about it. We found somewhere selling rice in bulk, bought what she needed and loaded it into the car. I honestly thought we'd drive out there, drop it off, have a quick chat and head home again.

I couldn't have been more wrong.

More Than We Ever Expected

The drive took us well away from the city.

As the roads became smaller and the countryside opened up around us, I remember wondering how she'd ended up so far from everyone else.

When we finally arrived, it started to make sense.

The remote animal rescue centre in rural Chiang Rai, Thailand, with simple makeshift shelters surrounded by forest. The rescue was located well outside the city, where around 130 dogs and more than 20 cats were cared for.
The rescue centre was a long drive from our home in the suburbs of Chiang Rai. Hidden away in the countryside, it was far enough from the city that the constant barking wouldn't disturb anyone.

The rescue centre wasn't really a rescue centre in the way most of us picture one. There were no purpose built kennels or modern facilities. It was a collection of makeshift shelters and enclosures that had gradually grown over time as more animals arrived.

And they just kept arriving.

I'd read that she had around 130 dogs.

Reading those words on Facebook and standing in the middle of them are two completely different experiences.

Dogs were everywhere.

Some wandered around the property while others rested inside enclosures. Every time I looked in another direction there seemed to be another group of dogs I hadn't noticed before.

The cats were kept separately because the larger dogs would have hurt them. They had their own enclosure, and alongside them were some of the smaller, more vulnerable dogs that couldn't safely be housed with the bigger ones.

An outdoor cooking area at a remote animal rescue in rural Chiang Rai, Thailand, with the ashes of a recently used fire beside a large cooking pot. Rice was prepared here each day to help feed around 130 rescue dogs and more than 20 cats.
One of the cooking areas at the rescue centre. Rice was cooked over an open fire every day because it was the only affordable way to feed so many animals. Meat was simply too expensive to provide on a regular basis.

It quickly became obvious that every enclosure told its own story.

Some animals were old.

Some had injuries.

Some had clearly been abandoned.

Others had probably never known what it was like to belong to a family at all.

As our Mae Baan translated for us, we learnt that people constantly brought unwanted animals to this woman because they knew she would never turn them away.

That was both her greatest strength and her biggest challenge.

She simply couldn't say no.

A Woman Doing Everything She Could

The longer we spent walking around, the more we realised just how difficult her situation had become.

Inside the cat enclosure, some of the cats were sick.

There was a dead cat lying amongst the living cats.

Everything desperately needed cleaning.

With more than 150 animals depending on one person, it wasn't difficult to understand how things had reached this point.

Then she showed us where she lived.

She had no running water.

No electricity.

The cat enclosure at a remote animal rescue in rural Chiang Rai, Thailand, where cats and smaller dogs were kept safely away from the larger dogs. The woman who ran the rescue also slept in this open enclosure alongside the animals she cared for.
The cat enclosure was also home to the smallest and most vulnerable dogs, safely separated from the larger pack. This is where the woman slept each night, out in the open alongside the animals she was protecting.

Her bed was in the cat enclosure, and that's where she slept every night.

Looking around, it would have been easy to make assumptions.

We didn't.

What we saw wasn't someone who didn't care.

We saw someone who cared so much that she'd given up almost everything else.

She'd dedicated her entire life to those animals.

Every dollar she had went towards feeding them or paying veterinary bills. Those vet bills had become so large she simply couldn't keep up anymore.

She wasn't ignoring the problem.

She was drowning in it.

I think that's an important distinction because it's easy to judge situations from a distance. Standing there in person gave us a completely different perspective.

She wasn't asking for sympathy.

She was asking for rice.

Sharing What We Knew

Both Paul and I had volunteered with the SPCA in New Zealand before we started travelling.

We certainly didn't have all the answers, but we knew enough to recognise some of the immediate problems.

One of the biggest concerns was the sick animals.

The woman who cared for around 130 dogs and more than 20 cats at her remote animal rescue in rural Chiang Rai, Thailand, standing inside the cat and small dog enclosure where she also slept each night.
Despite having so little herself, she never stopped caring for the animals. Every day was spent feeding them, cleaning where she could and making sure each one was safe.

We spent time talking with her about separating sick animals from healthy ones wherever possible, along with cleaning routines that would help reduce the spread of disease throughout the rescue.

She listened carefully.

She asked questions.

She wanted to learn.

That surprised me.

I think I'd assumed she'd already know these things after caring for animals for so many years.

Instead, she told us nobody had ever shown her.

That conversation has stayed with me ever since.

Sometimes knowledge is every bit as valuable as money.

We Knew Food Wasn't The Answer

Over the following weeks we organised several much larger food deliveries.

Truckloads.

A pickup truck loaded with large bags of dog food and rice ready to be delivered to a remote animal rescue near Chiang Rai, Thailand, where around 130 dogs and more than 20 cats were being cared for.
One of several food deliveries we organised after our first visit. We knew it wouldn't solve the long term problem, but it meant the animals wouldn't go hungry while a bigger solution was put in place.

Watching those trucks arrive felt incredible because we knew it would take some pressure off her for a while.

But only for a while.

Paul and I talked about it a lot afterwards.

We were travellers.

Eventually we'd leave Thailand.

We could keep buying food until the day we boarded our flight, but then what?

The problem wouldn't disappear.

The back of a pickup truck loaded with bags of rice, dog food and animal supplies ready to be delivered to a remote rescue centre near Chiang Rai, Thailand, caring for around 130 dogs and more than 20 cats.
One truckload at a time. Rice, dog food and supplies gave the rescue some breathing room while longer term support was being organised.

She'd still be there.

The animals would still be there.

She'd still need support.

That's when we realised the biggest difference we could make probably wasn't buying more food.

It was finding people who could keep helping long after we'd gone.

Two large pots cooking rice over open wood fires outside the animal enclosures at a remote rescue centre near Chiang Rai, Thailand. Rice was prepared daily to help feed around 130 dogs and more than 20 cats.
Every day, large pots of rice were cooked over open fires to feed the rescue animals. It wasn't a complete meal, but it filled hungry stomachs when meat was simply too expensive to buy regularly.

Finding The Right People

I started filming videos showing what life was really like at the rescue.

Not because I wanted people to feel sorry for her.

I simply wanted people to understand what she was trying to do and the challenges she faced every single day.

Paul contacted a Thai animal rescue organisation and shared the videos with them.

Thankfully, they agreed to come and see everything for themselves.

Members of a Thai animal rescue organisation inspecting the cat and small dog enclosure at a remote rescue centre near Chiang Rai, Thailand. The team later committed to providing ongoing support, including running water, electricity, road access and a neutering programme for the animals.
The Thai rescue organisation spent time at the centre assessing the animals and the property before committing to a long term support plan. Their visit changed everything.

That was no small commitment.

The drive took around five hours each way, and the final part of the journey involved rough dirt roads, potholes and river crossings that could become genuinely dangerous after heavy rain.

It also explained why she'd become so isolated.

Helping someone is much harder when simply reaching them is difficult.

A Plan For The Future

The rescue organisation spent hours at the property.

They didn't rush through.

They walked around every enclosure, assessed the animals, spoke with the woman and worked through everything they believed needed to happen.

By the end of the day they had committed to helping.

Rescue dogs wandering around the grounds of a remote animal shelter near Chiang Rai, Thailand, where around 130 dogs were cared for by one woman.
Most of the dogs roamed freely around the property. Despite the difficult conditions, they formed their own little packs and waited patiently for their next meal.

They would improve the access road by filling the potholes and making the river crossings safer.

They would install running water.

They would install electricity.

Every dog and cat would enter their neutering programme so the population could finally be brought under control.

I still remember how relieved we felt that day.

For the first time, it felt like there was a future beyond simply surviving from one donation to the next.

The Difference Between Helping And Solving

Looking back now, I don't really think about the rice.

Or the truckloads of food.

Large tubs of freshly cooked rice mixed with meat at a remote animal rescue near Chiang Rai, Thailand. The mixture was prepared daily to help feed around 130 dogs and more than 20 cats living at the shelter.
The evening meal being prepared. Cooked rice mixed with small amounts of meat was stretched as far as possible to feed more than 150 hungry animals every day.

Those things mattered, and I'm glad we were able to help.

What stays with me most is the importance of connecting people.

The rescue organisation could do something we never could.

They could keep turning up.

They could build relationships.

They could provide ongoing support.

They could still be helping years after we'd continued our travels.

Knowing that made leaving Thailand much easier.

Those animals would have ongoing medical care.

They'd have running water.

Electricity.

Safer living conditions.

A proper neutering programme.

The woman who had devoted her life to caring for them would finally have people standing alongside her instead of trying to carry everything on her own.

Why I Still Tell This Story

During our travels we fed plenty of stray animals and donated wherever we could.

Two stray cats sharing a bowl of food outside accommodation in Bali, Indonesia. During their travels, Colleen and Paul regularly bought food for stray animals they encountered across Asia.
Wherever we travelled, if we came across hungry stray animals, we'd stop and buy food locally. These two cats were waiting outside our accommodation in Bali.

Thailand was different because we stayed there long enough for something lasting to happen.

Had we only spent a few weeks there, we probably would have dropped off the rice, wished her well and continued travelling.

Instead, we stayed.

We got to know people.

We understood the challenges.

We found organisations that could help.

That experience changed the outcome for around 150 animals.

It's also one of the reasons I enjoy writing The Homestead Letters so much.

A person relaxing with a cup of coffee while reading a copy of The Homestead Letters, a monthly postal subscription sharing personal stories, homesteading updates and life lessons from building a mortgage free homestead in New Zealand.
Every Homestead Letter is a little different, but they're all personal. It's like sitting down for a coffee and catching up with an old friend.

Every month I get to sit down and share the stories of our lives.

Sometimes I'm writing about building our mortgage free homestead here in New Zealand.

Sometimes it's about mistakes we've made along the way, lessons we've learnt or projects we're working on.

Sometimes it's stories like this.

The ones that shaped the way we see the world. And of course all the keepsakes that come with each letter: bookmarks, stickers, postcards and recipe cards of our favourite family recipes.

Two Little Cats

Thailand also became the place where we met Biscuit and Snowball.

Those two tiny rescue kittens eventually travelled with us through Europe and the UK before finally making the journey home to New Zealand.

Biscuit, a ginger rescue cat, and Snowball, a fluffy white rescue cat, watching television together in an apartment in Durrës, Albania, during their 18 month journey through Europe after being rescued in Thailand.
After leaving Thailand, Biscuit and Snowball travelled with us through Europe and the UK for 18 months before finally settling into their forever home in New Zealand. Here they are watching bird TV in our apartment in Durrës, Albania.

Today they spend their days in their catio in Otago, with wheatgrass growing on the windowsill and plenty of room to explore.

We're currently building our mortgage free home on our 2 hectares of rural land. You can read more about it in our blogs.

Every now and then I think back to that rescue centre.

Around 130 dogs. More than 20 cats.

One woman who refused to give up on them.

One Facebook post asking for twenty kilograms of rice.

It ended up becoming one of the most important experiences of our entire time overseas.

I've only shared part of the story here.

You can learn more of our lives and what we do in The Homestead Letters.

If you've been following our journey, from rescuing Biscuit and Snowball to building our mortgage free homestead in New Zealand, I'd love to have you join us. Each month I share the stories that don't make it onto social media, along with everything we're learning as we build this next chapter of our lives.


Colleen Jeffs

Colleen Jeffs

Co owner of the Honest Tech Company, bestie to Paul and mother to Jasmine and Shane. Fur Mama to Biscuit & Snowball.

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